Professional after-sales service


Release time:

2024-06-18

For more than ten years, Rychen has produced hundreds of production lines in the north and south of the motherland. In order to make the service cover every detail, Rychen has set up after-sales service representative offices in regions and provinces, practicing the golden criteria of 4-hour rapid response, 24-hour arrival at the scene and 72-hour problem solving.

Professional after-sales service

For more than ten years, Rychen has produced hundreds of production lines in the north and south of the motherland. In order to make the service cover every detail, Rychen has set up after-sales service representative offices in regions and provinces, practicing the golden criteria of 4-hour rapid response, 24-hour arrival at the scene and 72-hour problem solving.

Rychen will also provide customers with free value-added services such as operation and use training, problem solving teaching, etc., to complete the transformation from passive service to active service, and reduce the possibility of equipment failure due to improper operation.

Rychen

 

High temperature fan for the third line ultra-low emission and energy-saving technical renovation project of Jinyu Cement Co., Ltd

During the construction process of the high-temperature fan renovation project for the third line ultra-low emission and energy-saving technology upgrade of Zanhuang Jinyu Cement Co., Ltd., the technical personnel faced many challenges such as heavy tasks and high technical requirements. They not only successfully completed the construction task, but also won high praise and recognition from customers.

Rychen

 

Ningxia Qingtongxia Cement High Temperature Fan, Circulating Fan, Coal Mill Fan, Kiln Head Fan

In the installation and guidance process of high temperature fan, circulating fan, coal mill fan and kiln head fan in Ningxia Qingtongxia cement plant, Comrade Huang Hui has become an indispensable core force of the whole project with his excellent technical ability and high sense of responsibility.

Comrade Huang Hui first had an in-depth understanding of the specific needs of the project, including the model, specifications, performance parameters and installation environment of each fan. According to the design drawings and the technical requirements of the manufacturer, he formulated a detailed installation plan and construction plan, and conducted a comprehensive technical disclosure and safety education for the construction team to ensure that each construction worker has clear tasks, master skills, and abide by safety regulations.

Rychen

 

Shandong Zaozhuang Shenfeng Cement Kiln Tail Cycle

As soon as the project was launched, two comrades, Yu Jinjun and Li Jinbiao, immediately threw themselves into intense construction preparations. They reviewed the design drawings and renovation plan in detail, communicated with the project department in depth, and defined the construction objectives, time nodes and technical requirements. Subsequently, they formulated a detailed construction plan, and conducted technical disclosure and safety training for the construction team to ensure that each construction worker is aware of his or her tasks and responsibilities.

During the construction process, Yu Jinjun and Li Jinbiao always stayed on the site and personally guided every link of the installation work. They not only pay attention to technical details to ensure that every step of the operation meets the specification requirements, but also pay attention to the construction progress and personnel safety. In the face of various problems and challenges that may arise on site, they can always respond quickly, propose effective solutions, and work closely with the project department and construction team to ensure that the problems are resolved in time.

Rychen

 

Engineering and technical personnel Zhang Zhihao

Mr. Zhang Zhihao first went deep into the site, conducted a detailed survey of the installation environment, and discussed the design drawings and technical requirements with the project team in detail. He strictly followed the specifications and parameters on the design drawings for installation guidance to ensure that every detail meets the standards and each set of data is within the required range. His rigorous attitude and strict control of quality laid a solid foundation for the successful implementation of the entire project.

During the installation process, Mr. Zhang Zhihao always adhered to the front line and personally guided every step of the fan installation. He patiently and meticulously answered the questions of the construction personnel, corrected the improper operation, and ensured the smooth progress of the installation process. In the face of various problems and challenges at the scene, he actively responded to them and worked closely with the owners to discuss solutions. With rich practical experience and profound professional knowledge, he has successfully solved many technical problems and won our high praise.

Throughout the installation period, Mr. Zhang Zhihao was not afraid of hard work and did his duty. He has always maintained a high sense of responsibility and professionalism, meticulous treatment of work, serious treatment of the problem. His spirit not only infected our construction personnel, but also set an example for us to learn from.

Rychen

Contact Us

11/F, Building 1, Guozheng Center, 497 Zhengli Road, Yangpu District, Shanghai

Concerned about Rychen Technologies

Follow us

Business License